Shipping Policy
At JRS Handlooms, we aim to provide a seamless shopping experience for our customers. Below are the details of our shipping policy:
1. Order Confirming & Processing:
- Once the order is placed. You will receive a notification about the order.
- Order confirmation and processed within 1-2 business days after payment confirmation.
- You will receive an email notification with tracking details once your order is shipped.
2. Shipping Charges:
- Within India: We offer free delivery on all orders.
- International Shipping: For all other countries we charge INR 2500 for the first kilogram (kg) and an additional INR 500 for every subsequent kilogram.
3. Delivery Time:
- Within India: Orders typically arrive within 5-12 business days.
- International Orders: Delivery times vary based on the destination country, typically ranging from 6-14 business days.
4. Shipping Methods:
- We use reliable courier services such as Blue Dart, Delhivery, and Indian Post to ensure your order reaches you safely and promptly.
Delivery Policy
1. Delivery Address:
- Please ensure that the delivery address is accurate and complete. We are not responsible for delays or losses due to incorrect or incomplete addresses.
2. Delivery Attempts:
- Our courier partners will attempt delivery at the address provided. In case the delivery is not successful, the package may be returned to us. Additional shipping charges may apply for re-dispatching the order.
3. Transit Damage:
- We take utmost care to pack your orders securely. However, we do not take responsibility for any damage during transit. Fortunately, we have not encountered such issues so far.
Cash on Delivery (COD)
We currently do not offer Cash on Delivery (COD) as a payment option. All orders must be prepaid through our secure online payment gateway.
Return & Exchange Policy
At JRS Handlooms, we take pride in the quality of our products. Due to the nature of our products and for quality reasons, we do not accept returns & exchange options. Please review your order carefully before making a purchase.
Contact Us
If you have any questions or need further assistance, please feel free to contact our customer support team at jrshandlooms@gmail.com.